Thursday, November 5, 2009

Email Response from Wegmans

This is the response I receive from Wegmans.

We only double manufacturer’s coupons with a face value of $.99 or less with thefollowing exceptions and limitations:
• Coupons with a face value of $1.00 or greater will be redeemed at face value.
• One manufacturer’s coupon per item for a SPECIFIC BRAND product.
• Only FOUR (4) manufacturers’ coupons can be doubled on FOUR (4) of the samebrand product per day. Additional coupons for the same brand product will beredeemed at face value.
• Only FOUR (4) manufacturers’ coupons for free products can be redeemed per day(excluding Internet coupons).
• The double or face value of a coupon may NOT exceed the retail price.
• One manufacturer’s coupon and Shoppers Club discount or store coupon may beredeemed on the same item. The combination of a manufacturer’s coupon and aShoppers Club discount/store coupon may not exceed the retail price.
• One manufacturer’s coupon may be redeemed for each Club Pack product.
• We cannot give you a raincheck for manufacturer’s coupons.
• We do not accept manufacturer’s coupons for free products downloaded fromthe Internet.Face Value Redemption For...• Alcohol coupons• Coupons not for a specific brand name item• Rebate/refund certificates• Free item coupons (excluding Internet coupons)

Additional Shoppers Club NotesDiscounts on certain items (marked by MFR) are supported by the manufacturer; weare required by law to charge sales tax on the manufacturer-sponsored portion ofsuch offers.Forgotten coupons and Shoppers Club discounts must be redeemed within two weeksof the original purchase date with original receipt.Coupon Acceptance

Now, regarding our flyer. A few years ago we changed our approach to pricing. We now operate with Consistent Low Prices - which is our version of everyday low prices versus the traditional retail high/low sale pricing approach.

We do this so customers can buy what they want, when they want to and not have to wait until items go on sale to purchase them. We also comparison shop our competitors to make certain that the items people buy most have the best most competitive low prices.

It is a different way to shop, on we feel is a simpler way to shop, and a simpler way to save. We always have more national brand as well as Wegmans brand items that are being promoted with Shoppers Club as additional value items.

We would recommend you visit the 'browse the store' section of Wegmans.com and select the check box for Shoppers Club items. Here you will see (currently) the 2,650 items, all Shopper Club items with prices and product details. You can sort them by name (alphabetical) to view brands, or use the left side navigation to view them by departments, brands, or Wellness Keys.

Additionally, you can then create a shopping list sorted by aisle and set up with the store layout. These tools may also be of interest to you when teaching people how to save time and money.

We are not sure if the store understood your question, and we aplogize if they gave you the wrong information but the ad - printed or online, is just a very small subset of the overall number of items available with great prices. It is a presentation of the items we are focusing on for that week - not the comprehensive list. It never has been, even in the non-CLP days.

Please check out our lower prices, look at the comparisons, and try our online tools.
We hope this information will be helpful to you and your students. If I may personally be of further service to you in any way please feel free to contact me any time.

Sincerely,

Ann
Consumer Services Specialist

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